– Beach Villa: Terms and conditions –

By making a reservation at BEACH VILLA Camurupim you accept our general terms and conditions as below:

  • Guests of the Beach Villa Camurupim (hereafter called Beach Villa) come from many different countries, each with its own culture and customs. We ask you to respect this and in mutual respect to make everyone’s stay as optimal as possible.
  • In case Beach Villa finds the terms and conditions are not respected, Beach Villa is able to unilaterally cancel the reservation.
  • The main tenant, the person who has accepted and paid for the reservation, is ultimately responsible and the point of contact for the co-tenants of the apartment or bungalow (hereinafter referred to as “the accommodation”). This also applies if the main tenant is not present at Beach Villa.
  • Children are the responsibility of the parents. If parents are not present, the main tenant is responsible.
  • The main tenant must show a photo ID, such as ID or passport, at check-in. A copy of this ID will be made.
  • Only persons who are registered in the reservation may stay in and use the facilities of Beach Villa.
  • It is strictly forbidden to stay in the rented accommodation with more people than agreed upon in the reservation.Pet
  • Pets are allowed with explicit upfront approval with the reservation, and with the acceptance of the policy for pets (below).
  • It is not permitted to let persons other than guests of Beach Villa enter and let them use the facilities.
  • Because the comfort of our guests is most important, Beach Villa reserves the right to restrict/ refuse outside visitors.
  • Beach Villa strives for a perfect stay for every guest. Guests are not permitted to use a sound system on the premises. Beach Villa must be quiet between 22:00 hrs and 08:00 hrs.
  • All equipment and utensils in the apartment are there to make your stay as optimal as possible and should be used with common sense. For example, the furniture cannot be placed outside with the risk of being damaged by the sun or moisture. In the event of damage to the accommodation, costs may be charged.
  • For each accommodation one parking space is available at the Beach Villa. It is the guests responsibility to park the car in the correct parking space. Extra parking only upon request, also for quads, motorbikes etc. Beach Villa is not responsible for damage to your car in the parking area.
  • Smoking in the accommodation is not permitted. If it is found that smoking has been done inside, a cleaning fee of 200Rs will be charged.
  • Beach Villa cannot be held liable for theft, loss of and/or defects in the property of guests. It is the responsibility of the guest (s) to lock his, her accommodation and storage space properly during the stay. There is a safe in every accommodation.
  • In case of loss of the key of your accommodation we will charge an amount of 150Rs.
  • In case of damage and/or loss to Beach Villa, caused by a guest, Beach Villa has the right to charge this guest for the expenses to be done by a professional to repair or to recover the damage.
  • Parties and other kind of events are not allowed, unless agreed upfront.
  • The swimming pool is a facility for all guests. Entering the pool is via the step in the lower part of the pool. The pool has a depth ranging from 1.20 – 1.50 meters. It is forbidden to dive into the pool or to jump. If the pool is under maintenance, it is not permitted to use the pool.
  • The swimming pool can only be used by children under the parental supervision.
  • Entering the roof terrace is entirely at your own risk. Children are only allowed on the roof terrace with assistance of an adult. It is strictly forbidden for guests to enter the roof of the Beach Villa.
  • The barbeque can be used by all guests. It is the responsibility of the guest to use the barbeque in the correct safe and responsible manner. After use the barbeque area and utensils will be left clean.
  • Forgotten/abandoned objects are stored for 90 days. Toiletries or food products are immediately removed.
  • Beach Villa is not responsible for incorrect or misleading information provided by travel agencies, operators and others as a way of selling. We advise guests to contact the Beach Villa for information before they book.
  • Check-in: from 15:00 hrs to 18:00hrs, unless explicitly agreed otherwise. Early check-in from 10:00 hrs is only possible if the accommodation is available and we charge an extra fee of 100,00 Rs per apartment and 60,00 Rs per bungalow.
  • Check-out: from 07:00h to 11:00h, unless explicitly agreed otherwise. Late check-out until 16:00h is only possible if the accommodation is available and we charge an extra fee of 100,00 Rs per apartment and 60,00 Rs per bungalow.
  • The reception is available from 07:00 hrs to 18:00 hrs. Check-in outside these times is by appointment only.
  • The main tenant cannot leave Beach Villa without a check-out. Check-out will be done with the receptionist in the apartment at the agreed time.
  • Costs for other (extra) services used during your stay will be paid at the moment or check out.
  • Every guest will follow the current Covid-19 policies of Ceará.

 

Reservation policy:

  • A reservation for your stay is only confirmed when a deposit of 50% of your invoice has been received on the account of Beach Villa;
  • On the day of arrival 100% of the reservation must be received by Beach Villa.
  • Beach Villa has the right to cancel the reservation unilateral, after informing the main tenant and with full restitution of the paid amount.

 

Cancellation policy:

  • When the reservation is cancelled within 7 after booking date, there will be no cancellation fee. The full amount will be refunded with a voucher.
  • Cancellations after 7 days of booking date will be charged a 100% cancellation fee.
  • No refund for later check in or earlier check out.

 

Reservation and cancellation policy with Carnaval, Semana Santa and New Years Eve:

  • The reservation is guaranteed at the moment of the receipt of 50% of the total amount of the reservation.
  • The total price of the reservation has to be paid at least one month before the date of check-in.
  • The down payments made can not be restituted upon cancellation of the reservation.

 

Policy regarding pets:

  • It is only possible to take your pet after the explicit confirmation from Beach Villa Camurupim.
  • Only two (02) small animals (up to 15 kg) will be accepted on the same day inside Beach Villa Camurupim.
  • It is mandatory to use a collar for the animal in the common area of Beach Villa Camurupim.
  • Owners must bring all the necessary utensils and containers for the animal’s stay, such as food, leash and hygiene material.
  • The animal is not allowed to relieve itself in the common area of Beach Villa Camurupim.
  • The pet owner is responsible for any damage caused to the apartment and furnishings. The amount of the expense will be posted to the guest’s order to be paid at the time of check-out.
  • In the event of any incident with injuries to other people or animals, the owner of the animal will accept full and unrestricted responsibility for what happened and must provide full assistance to the victim, exempting the condominium from any liability.
  • Pets are only allowed to circulate in the common area with the help of the leash.
  • Pets are not allowed in the pool area.
  • It is not allowed to leave the animal alone in the accommodation.
  • We ask you to prevent the dog from barking persistently and continuously, we ask for collaboration, common sense and respect with other guests.
  • Pets are not allowed in the pool.
  • Pets are not allowed to climb on the beds or sofas inside or outside the accommodations.
  • Beach Villa Camurupim charges a fee of 100,00 Rs per pet per booking.
  • At check-in time the owner must pay a caution of 200,00 Rs.
  • The pet owner accepts and agrees to these pet rules when the booking is confirmed.
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